![]() In case the internet speed issues still persists after you have reset both the router and modem then you should contact your Internet Service Provider about the issue with your home connection or internet plan. ![]() ![]() Step 4: Wait for the lights to come on again. Step 3: Reconnect your modem and router to the power supply after a minute and turn on the devices. Step 2: Remove the power cords from your Modem and Router. Step 1: Your computer should be turned off. One of the simplest ways to troubleshoot internet connection issues is to simply reboot your computer to improve PC performance and network devices to improve internet performance. If you reboot your network devices on a regular basis, you can solve your network problem. Your network devices will be refresh if you restart your router and modem. If the results of the internet speed are not good then you can check if it is caused by your internet router.
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